Whether your company is in need of sales lead generation or appointment setting, database cleanup or vetting, or our specialty services, Intelemark experts offer you an extensive background of outsourced telemarketing experience and relationships to get your campaign going in the right direction.

Sales Lead Generation
By engaging with a telemarketing firm like Intelemark, a company puts the mission critical task of sales lead generation in the hands of professionals. At Intelemark, we deploy a mature management team with years of industry experience to ensure the success of every sales lead generation program we accept. Our ability to design the right program to meet the unique objectives of our clients, to draw from our extensive staff of highly-competent and diversified agents, and to develop world-class scripting ties everything together.

Appointment Setting
Intelemark is known as a specialist in complex business-to-business appointment setting. Our proven formula provides our clients an “outsourced inside sales force for hire” that becomes the lead engine companies seek. We offer:

• high level, mature agents who have chosen B2B appointment setting as a career
• proprietary software to manage the agents and their campaigns
• extensive reporting to allow clients real time visibility on the progress of their campaign
• a quality assurance component that values each of Intelemark’s clients as their most important

Database Cleanup & Vetting
Intelemark appreciates the value of information, especially in the form of customer and prospect databases. Nothing will burn a hole in your bottom line quicker than conducting marketing campaigns with bad, out-of-date contact data.

Intelemark will successfully update and enhance your existing prospect or customer lists by obtaining correct contact information, updated addresses, name spellings, titles and email addresses. As a result, your database is updated with names of the current decision makers and old information is cleared out. Intelemark’s proprietary software allows calling agents to capture multiple fields of information and to export this new data back to the client in a seamless fashion.

Specialty Services

Customer Care
Intelemark helps clients stay in touch with their customers on a regular basis. This process allows our clients to know if they are maintaining quality standards and providing customers the value they expect. Intelemark ensures our clients enjoy the benefits of being more informed about their customers' needs in order to build and foster stronger relationships. Questions answered include:

• What do our customers say about us?
• Are there customer service or quality issues?
• How are we perceived in our market?
• What do our customers want and what don't they want?
• What are some of the issues that our customers haven't told us?
• Is my customer considering going to another vendor?
  

Tradeshow/Direct Response Follow-Up
Prospects gathered from tradeshows, seminar attendees, business reply card respondents, in-bound calls, and other marketing promotions are stellar sales opportunities. However, without rapid and professional follow-up, they quickly become stale.

Intelemark's well-timed event support provides immediate post-tradeshow response to inquiries including: seamless information fulfillment via e-mail, lead source tracking, and real time online seminar registration.